Used by customer-obsessed teams at

Features

Stop pasting call transcripts into ChatGPT

Collect

Collect and dedupe customer asks.

Continuously identify and dedupe issues and opportunities across customers from Intercom, Zendesk, or whatever channels your customers use.

Organize

Automatic 360° customer profiles

Monitor active customer asks, sentiment, and health across all touchpoints. Automatically flag churn and relationship risk.

Analyze

Discover opportunities and identify praise

Use AI search and deep research to discover new opportunities (with associated ARR) or identify positive feedback that could lead to case studies, testimonials, or referrals.

Benefits

No more silos. Instant insights.

Praise & Testimonials

Create social or SEO content using your customers' own words

Praise & Testimonials

Create social or SEO content using your customers' own words

Praise & Testimonials

Create social or SEO content using your customers' own words

Unified Feeedback Repo

One place to collect, explore, and analyze all qualitative feedback.

Unified Feeedback Repo

One place to collect, explore, and analyze all qualitative feedback.

Unified Feeedback Repo

One place to collect, explore, and analyze all qualitative feedback.

Deep AI Research

Insight extraction and analysis with bleeding-edge models.

Deep AI Research

Insight extraction and analysis with bleeding-edge models.

Deep AI Research

Insight extraction and analysis with bleeding-edge models.

Custom Reports

Automate Voice of Customer, monitor launch reactions, and more.

Custom Reports

Automate Voice of Customer, monitor launch reactions, and more.

Custom Reports

Automate Voice of Customer, monitor launch reactions, and more.

Proactive Alerts

Monitor when customers are talking about something important.

Proactive Alerts

Monitor when customers are talking about something important.

Proactive Alerts

Monitor when customers are talking about something important.

Gap Radar

Flag features missing from closed-lost deals or churned customers.

Gap Radar

Flag features missing from closed-lost deals or churned customers.

Gap Radar

Flag features missing from closed-lost deals or churned customers.

Pricing

All plans include white-glove onboarding and a risk-free 30 day pilot

What's Included:

All sources

All sources

All sources

Semantic search and deep research

Semantic search and deep research

Semantic search and deep research

Custom auto-tagging

Custom auto-tagging

Custom auto-tagging

Up to 500 interactions/mo

Up to 500 interactions/mo

Up to 500 interactions/mo

Up to 5 users

Up to 5 users

Up to 5 users

Popular

What's Included:

Everything in startup

Everything in startup

Everything in startup

CRM sync + custom sources

CRM sync + custom sources

CRM sync + custom sources

Scheduled reports and alerts

Scheduled reports and alerts

Scheduled reports and alerts

Up to 5,000 interactions/mo

Up to 5,000 interactions/mo

Up to 5,000 interactions/mo

Unlimited users

Unlimited users

Unlimited users

What's Included:

Everything in startup and growth

Everything in startup and growth

Everything in startup and growth

Custom data exports

Custom data exports

Custom data exports

Dedicated support

Dedicated support

Dedicated support

5,000+ interactions/mo

5,000+ interactions/mo

5,000+ interactions/mo

Unlimited users

Unlimited users

Unlimited users

Stop guessing. Start acting.